to develop a proper social media strategy can pay great dividends in future initiatives. Some of the best practices consider the following:
- Executive Sponsor & Cross-Functional Social Media Team
- Social media guidelines for employees on appropriate use and conduct
on social
- networking sites
- Reviewing and auditing social media assets at least quarterly
- Developing a succession plan for Twitter accounts and Facebook Pages
- Establish a process for handing off certain customer requests or
complaints
- Stanardizing on tools and metrics, policies and processes
- Grassroots outreach
- Partnering with IT, Legal and Compliance
- Communicating Business Value to your Stakeholders
5winning social media campaigns to learn from.read more:
3 Brilliant Social Media Marketing
Campaigns & Why They Worked. Read more:
Resource:
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